Tag: Quality Assurance
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Small and Medium Businesses (SMBs) require strategic IT planning, governance, risk management, budget oversight, and talent management. However, their size or revenue often doesn’t justify a full-time CIO. As a result, SMB owners or CEOs may take on some tasks themselves or outsource them to a Managed Service Provider (MSP), potentially leaving some responsibilities underserved.…
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As a small or medium-sized business, you likely rely on an IT Managed Service Provider (MSP) to support and maintain your infrastructure or to provide expertise for key applications. Regardless of how you engage with your service provider, it is crucial to require thorough documentation for all work undertaken. Proper documentation enables accurate knowledge transfer,…